| Delta Virtual Airlines Water Cooler | Airline Operations |
Where to go when you get frustrated |
DVA6109
Captain, B757-200
Joined on July 04 2008
Western United States
87 legs, 278.6 hours
33 legs,
91.7 hours online
67 legs,
197.1 hours ACARS
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Posted onPost created on
November 01 2008 22:19 ET by Taylor Francis
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To all of those of you who saw my last couple posts that I started, I apologize for the wording I used. I asked the moderators to take down my last one so I could post a more constructive one here.
My question, basically, was that I was awaiting the grading of a CR that I felt had taken longer to review than it should have. I first tried emailing the CP, then tried the help desk, but became frustrated when I wasn't recieving any responses and lashed out on the forums. After re-reading what I had posted, I had posted something negative and un-constructive. So here's what I learned and wanted to share with everyone else who may ever be put in my position!:
- Remember that all the staff of DVA are volunteers--they have regular lives with regular jobs, families, and issues, and sometimes things come up that take them away from DVA for a bit.
- If you are having issues/questions with your CR, equipment change, or additional rating, go to the CP (Chief Pilot) of that aircraft first. If you can't can't reach your CP, try an ACP (assistant CP). If that doesn't work, go to the help desk. If all else fails, you can email George Lewis and he will help you out! All these emails can be found on the left at the bottm under the link "OUR STAFF" ( http://www.deltava.org/staff.do )
- The forums are not really the place for Check Ride issues, other than celebration. If you have questions, problems, or anything of the nature, try contacting the staff first.
-And last but not least, don't take things personal!
So to anyone I may have offended with my short-tempered-ness, I apologize. I look forward to see all you guys up in the big blue sky!!
**EDIT** Doh! Could this get moved to Airline Operations?
Taylor FrancisCaptain, B757-200
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DVA5544
Captain, A320
Joined on February 07 2008
"I'm at a 15° chin-up attitude."
Spiez, Bern Schweiz
34 legs, 58.3 hours
24 legs,
34.9 hours ACARS
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Posted onPost created on
November 01 2008 23:08 ET by Alexander Kolb
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I'm a forums moderator for a popular MMORPG (perhaps one of you can guess?), and we deal with rules being broken all the time, but never do we get anybody who is so responsible as to organize an apology, and also to give advise to people who may face this problem in the future. Usually *we* have to do that...
So just to let you know, Taylor, this will warm the hearts of many staff members. Thanks for taking the time to post this!
And also you made one little typo...you said that DVA staff have "regular lives". None of our staff members are "regular" lol.
Alexander KolbCaptain, A320
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DVA4444
Captain, B767-300
Joined on May 11 2007
"What's more exciting than a widget?"
Diamond Bar, CA USA
75 legs, 109.7 hours
7 legs,
7.1 hours online
61 legs,
92.0 hours ACARS
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Posted onPost created on
November 01 2008 23:13 ET by Tom Balderrama
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LOL Alexander,, that was very well said Taylor., Thank you.
(Alexander, MMORPG: Massive multiplayer online role playing game?)
Tom BalderramaCaptain, B767-300
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DVA5544
Captain, A320
Joined on February 07 2008
"I'm at a 15° chin-up attitude."
Spiez, Bern Schweiz
34 legs, 58.3 hours
24 legs,
34.9 hours ACARS
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Posted onPost created on
November 01 2008 23:44 ET by Alexander Kolb
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Yep. I'm a computer nerd lol...who would have guessed?
Alexander KolbCaptain, A320
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DVA3787
Senior Captain, CRJ-200
OLP
Joined on December 01 2006
Double Century Club
50 State Club
Online Double Century Club
"Small planes don't make small brains"
Western Europe
277 legs, 515.9 hours
204 legs,
397.0 hours online
244 legs,
456.2 hours ACARS
39 legs,
80.6 hours event
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Posted onPost created on
November 02 2008 01:58 ET by Mark Salter
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I used to be terrible with these forums at DVA. I was riding the edge with flamable things here and there. I have no idea why, but I've changed my ways and I can reassure all members that you'll never here that from me again and I apologize to the senior staff and all the other members who had to put up with my spontaneous remarks that made everyone feel uneasy. 
Mark SalterSenior Captain, CRJ-200
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DVA5050
Captain, DC-8-61
Joined on October 03 2007
Double Century Club
Online Double Century Club
Southeastern United States
293 legs, 467.0 hours
258 legs,
416.1 hours online
280 legs,
444.5 hours ACARS
46 legs,
95.7 hours event
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Posted onPost created on
November 12 2008 14:55 ET by David Thomas
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Taylor, Good on ya mate" and also to echo some of the sentiments expressed by Alexander. Yes we are all human and get stressed and the like. After many years I have learned NOT to make any rash statements when I am in a high state of agitation ( i.e very angry). Your humbleness is apparent and your apology sincere as well as some very good advice. Thank you for that.
In a similiar situation here this past September, I read something here on the sight that upset me a great deal and just continued to bothered me. So Like I usually do I compose my post in a word program ( mostly for spelling, lol) and saved it. I know I am really upset not to post right away but rather leave it for several days before going back and reading it again when I believe I am less “stressed” . Still bothered I confided my issues and my post in an email to my CP asking his opinion and advice which was well worth it. After which I understood the situation a little better. So if you are experiencing some frustration here in the DVA world I recommend letting it simmer and see if it goes away and if not then confide in you CP for guidance.
David ThomasCaptain, DC-8-61
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