DVA6374
Captain, B747-400
Joined on September 03 2008
50 State Club
Million Mile Club
Everett 500 Club
Millennium Club
DVA Fifteen-Year Anniversary
Online Six Century Club
Event Half Century Club
Lockport, IL USA
1,410 legs, 4,290.7 hours
688 legs,
1,510.8 hours online
1,351 legs,
4,165.5 hours ACARS
56 legs,
128.5 hours event
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Posted onPost created on
April 07 2010 21:46 ET by Graham Ritz
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Today, I accidently dropped my laptop like 1 foot off the desk.
I rebooted the computer and my sound will work for about 20 min. After around 20 min, an error comes up saying that the sound card has encountered a problem.
I tried rebooting the system like 3 other times. The issue kept doing that.
Would a system restore possibly fix that?
Also, after that 20 min, I click on the volume control, an error pops up saying "They are no active mixer devices available. This program will now close"
PLEASE HELP ANYONEE!!!!
Graham RitzCaptain, B747-400
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DVA2787
Captain, B737-800
Joined on January 02 2006
Century Club
Online Century Club
"If it aint broke don't fix it."
Cornwall Jamaica
160 legs, 599.8 hours
149 legs,
557.1 hours online
120 legs,
447.6 hours ACARS
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Posted onPost created on
April 12 2010 04:13 ET by James Hepburn
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DVA6374
Captain, B747-400
Joined on September 03 2008
50 State Club
Million Mile Club
Everett 500 Club
Millennium Club
DVA Fifteen-Year Anniversary
Online Six Century Club
Event Half Century Club
Lockport, IL USA
1,410 legs, 4,290.7 hours
688 legs,
1,510.8 hours online
1,351 legs,
4,165.5 hours ACARS
56 legs,
128.5 hours event
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Posted onPost created on
April 13 2010 19:29 ET by Graham Ritz
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DVA7636
Senior Captain, L-1011-100
OLP
Joined on August 11 2009
50 State Club
Events Double Century Club
Burbank 250 Club
Quincentenary Club
Online Quintuple Century Club
Globetrotter
Black Pearl Club
DVA Ten-Year Anniversary
"Uses "Sparkly Eyes" Technique on ATC"
Channelview, TX USA
588 legs, 1,196.5 hours
572 legs,
1,164.8 hours online
586 legs,
1,192.9 hours ACARS
287 legs,
572.1 hours event
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Posted onPost created on
April 14 2010 22:49 ET by Tracy Norris
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Graham, when you dropped the laptop it probably broke part of the circuit board (probably the audio section, if not much more)
At the very least it may have dislodged any chips that were socketed. Most of the SMD (Surface Mount Devices) are also very susceptible to shock as well and can intermittently disconnect from the motherboard.
Do what James said and file a warranty claim. If you're brave enough, check to make sure you didn't jar the RAM, CPU, etc loose.
As they say: "You'll only drop a laptop once" 
Tracy NorrisSenior Captain, L-1011-100
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