Delta Virtual Airlines Water Cooler

Delta Virtual Airlines Water Cooler | PC Support | DVA IP Address

DVA8931
Captain, A330-300
OLP

Joined on August 13 2010
50 State Club
Globetrotter
US Coastal Club
US Mountaineer Club
Events Triple Century Club
DVA Ten-Year Anniversary
Toulouse 500 Club
Online Millennium Club
Million Mile Club
Flying Colonel

Middle East

1,521 legs, 3,073.0 hours
1,379 legs, 2,804.5 hours online
1,433 legs, 2,929.1 hours ACARS
354 legs, 912.5 hours event

Posted onPost created on April 02 2011 08:22 ET by Aaron Dagan

Hi,
Is it possible to get DVA IP address, assuming it is a "FIXED IP" and not a dynamic one.
Comments will be highly appreciated.

Aaron Dagan

Captain, A330-300

DVA9255
Captain, B757-200
OLP

Joined on December 10 2010
DVA Five-Year Anniversary

"Positive Rate..."
Southeastern United States

18 legs, 40.5 hours
14 legs, 33.9 hours online
17 legs, 39.6 hours ACARS

Posted onPost created on April 02 2011 09:34 ET by Giancarlo Aguero

Im not admins here but as an IT Im curious to ask why you would ask DVA for an IP? Your ISP would give you a static IP to enter the WWW and if you have a network at home you would receive a DHCP configured IP with your gateway being your ISPs static IP. Let me know what your logic is here im interested in seeing what it is that you're looking for.

Giancarlo Aguero

Captain, B757-200

Posted onPost created on April 02 2011 15:10 ET by Aaron Dagan

For sake of good order:
1. I am not asking DVA for an IP. I have one from my ISP.......
2. I was only asking if I can know DVA IP address repeat IP ADDRESS!!!
3. Hopefully, After knowing DVA IP address I hope to solve my on-going problem of not being able to start flights with ACARS
after trying all the tricks in the book..........
Does that make sense to you?
Thank you.

Aaron Dagan

Captain, A330-300

Posted onPost created on April 02 2011 15:20 ET by Giancarlo Aguero

Yep now I get your question. Quick IP lookup shows 74.208.112.18

Checked it just now and worked

Giancarlo Aguero

Captain, B757-200

Posted onPost created on April 03 2011 01:08 ET by Aaron Dagan

Well, that was very fast and easy to solve.
made a call to my friendly ISP tech dept this morning and what they told me didn't surprise me: the last PING in line
- i.e. DELTAVA - reached 235, very poor indeed. No wonder I can hardly communicate with ACARS online and in
real-time activities.

At this stage I would like to suggest DELTAVA management to check their servers for better communication
and to improve the stream of data as much as possible.

I the mean time I cannot start any of my flights via ACARS - online and offline. and I am not the only Israeli
DVA member who face the same problem.

Thanks, Giancarlo for enlighting me.

Aaron Dagan

Captain, A330-300

DVA7343
Captain, B777-200
OLP

Joined on May 16 2009
50 State Club
Globetrotter
Triple Century Club

"It's not a job but an adventure "
Lugoff, SC USA

368 legs, 798.4 hours
39 legs, 73.8 hours online
358 legs, 777.7 hours ACARS
1 legs, 2.9 hours event

Posted onPost created on April 03 2011 04:48 ET by John Morris

Aaron you are one of the people that is having problems our of Israel. And with as many people that connect on a daily basis, sir is is not their servers. I think it was mentioned here : http://www.deltava.org/thread.do?id=0x1826b

John Morris

Captain, B777-200

Posted onPost created on April 03 2011 07:41 ET by Aaron Dagan

John, I take from your comments that inview DVA is having so many members connecting at the same time, it makes only sense
that the capacity and capabilities of DVA servers should be upgraded. hope you agree.

it would be pitty if DVA members this end wont have the same or equal possibilities of connecting to DVA services like most members
do in the western hemisphare (US, Canada or even Western Europe).

Aaron Dagan

Captain, A330-300

Posted onPost created on April 03 2011 09:00 ET by John Morris

No not all. It seems that there may be a problem with restricted traffic from some ISP providers. If a provider feels that info may pose security risk even though they might not the ISP provider has the right to block the traffic. You might want to contact the provider and make sure that the DVA ip address in not blocked

John Morris

Captain, B777-200

DVA043
Senior Captain, MD-11
OLP

Joined on June 10 2001
Event Half Century Club
Online Double Century Club
50 State Club
DVA Twenty-Year Anniversary
Everett 1500 Club
Bi-Millennium Club
Four Million Mile Club

"Col. Panic"
Marietta, GA

2,316 legs, 9,327.6 hours
240 legs, 553.9 hours online
1,974 legs, 8,120.7 hours ACARS
75 legs, 196.3 hours event
2,352 legs, 9,462.5 hours total
91 legs dispatched, 66.4 hours

Posted onPost created on April 03 2011 11:14 ET by Luke Kolin

A 235ms ping time isn't going to get resolved with a faster server, and we don't come close to saturating a 10 megabit connection. Could you do a full trace route to our server and post the results? We can see which stage is slow.

Cheers

Luke Kolin

Senior Captain, MD-11

Posted onPost created on April 03 2011 11:57 ET by Giancarlo Aguero

Luke is right a traceroute should clear up why its 235ms. Im getting more than that and im pinging from Atlanta. My traceroute has me leaving Georgia Tech and hitting Michigan, California, and then the NY state area up to the DVA servers in Penn. Not sure if its the servers at Tech that routed me out west but it was only one stop in Califronia from what I can tell.

Giancarlo Aguero

Captain, B757-200

Posted onPost created on April 03 2011 13:50 ET by Aaron Dagan

Luke Kolin wrote:

A 235ms ping time isn't going to get resolved with a faster server, and we don't come close to saturating a 10 megabit connection. Could you do a full trace route to our server and post the results? We can see which stage is slow.

Cheers

To your request, here's a"Trace Route" I managed to do few minutes ago:

Tracing route to pollux.gvagroup.org [74.208.112.18]over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 16 ms 8 ms 7 ms 10.178.96.1
3 * * * Request timed out.
4 * * * Request timed out.
5 18 ms 10 ms 11 ms vl102.coresw2.ptk.nv.net.il [212.143.10.66]
6 11 ms 10 ms 9 ms ge2-0.gw1.ptk.nv.net.il [212.143.10.209]
7 98 ms 95 ms 92 ms pos1-1-3.brdr1.lnd.nv.net.il [212.143.12.3]
8 95 ms 102 ms 95 ms ten3-2.brdr1.lnd.nv.net.il [212.143.14.150]
9 100 ms 103 ms 102 ms 10.70.1.1
10 99 ms 101 ms 108 ms TenGE12-4.br02.ldn01.pccwbtn.net [63.218.52.225]
11 197 ms 201 ms 199 ms pccw-ch1.bb-b.cr.chi.us.oneandone.net [209.8.108.70]
12 192 ms 191 ms 192 ms te-2-4.bb-d.ws.mkc.us.oneandone.net [74.208.1.54]
13 193 ms 195 ms 192 ms te-3-2.bb-d.ga.mkc.us.oneandone.net [74.208.1.73]
14 199 ms 198 ms 201 ms te-2-1.bb-d.slr.lxa.us.oneandone.net [74.208.1.65]
15 195 ms 194 ms 201 ms ae-10.gw-distp-a.slr.lxa.oneandone.net [74.208.1.101]
16 199 ms 197 ms 198 ms ae-1.gw-prtr-r5-2a.slr.lxa.oneandone.net [74.208.1.170]
17 202 ms 197 ms 197 ms pollux.gvagroup.org [74.208.112.18]

Trace complete.

Without being an IT expert I realize there is an increase in PING at server #11. Hope it helps
to find a sulotion.

Aaron Dagan

Captain, A330-300

Posted onPost created on April 03 2011 13:56 ET by Giancarlo Aguero

Just looked up those IP's and your big jump is from 8-10 (9 being an inner router it seems) from Tel Aviv to Virginia. Then it goes to Kansas for some reason before hitting the DVA servers in Penn. Everything but the Kansas bit makes sense to me.

Giancarlo Aguero

Captain, B757-200

Posted onPost created on April 03 2011 13:57 ET by Luke Kolin

I'll look later tonight where those links might be, but it's worth noting that ping times could double or triple without causing connections to fail. The connection timeout is 12 seconds, the login timeout is a few more seconds, and disconnection timeout is 2 minutes.

You seem to be able connect and login, and then the inactivity timer gets you. It doesn't appear to be a problem related to ping times, and more that something in between us is blocking traffic.

Cheers

Luke Kolin

Senior Captain, MD-11

Posted onPost created on April 03 2011 13:57 ET by Giancarlo Aguero

BTW Kansas pings start at 12 and end at 16. Not sure why its routed that way when Atlanta has such fast routing to the NorthEast.

Giancarlo Aguero

Captain, B757-200

Posted onPost created on April 03 2011 13:59 ET by Luke Kolin

My understanding is that the server is physically located in the Midwest, not Pennsylvania.

Cheers

Luke Kolin

Senior Captain, MD-11

Posted onPost created on April 03 2011 14:26 ET by Giancarlo Aguero

That would explain why my traceroute was also spending time out in the midwest. The last ping though which I posted up here a lil while ago 74.208.112.18 keeps coming up in Penn. After looking a bit deeper deltava.org as a hostname is actually a canonical name for pollux.gvagroup.org which is the main site for DVA and AFV. The DVA servers may be in Kansas which would explain the route but maybe the company selling the IP address is out of Penn (wayne, penn to be exact).

Giancarlo Aguero

Captain, B757-200

Posted onPost created on April 05 2011 13:18 ET by Aaron Dagan

Any conclusions after the extended debate above? Do we see the light at the end of the tunnel? I am desparetely looking forward for renewing my ACARS flights. Thanks to all who shared his views and expertise.

Aaron Dagan

Captain, A330-300

Posted onPost created on April 05 2011 20:30 ET by Luke Kolin

A 250ms ping time from the Middle East to North America isn't unreasonably long, and the fact that you are able to log into ACARS indicates that it's acceptable. Something is blocking the connection, and I do not know what.

Cheers

Luke Kolin

Senior Captain, MD-11

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