Delta Virtual Airlines Water Cooler - VERY Annoying Problem

Delta Virtual Airlines Water Cooler | PC Support | VERY Annoying Problem

DVA8452
Captain, A320
OLP

Joined on March 28 2010
50 State Club
Event Half Century Club
Online Fifteen Century
Bi-Millennium Club
B757 100 Club
Three Million Mile Club
Toulouse Millennium Club
DVA Fifteen-Year Anniversary

"Cabin crew, please take your seats for takeoff."
Novi, MI

2,970 legs, 9,136.9 hours
1,629 legs, 4,166.2 hours online
2,893 legs, 8,878.5 hours ACARS
65 legs, 189.4 hours event

Posted onPost created on May 24 2011 14:00 ET by Justin Lawrence

Hello Guys.. I have an issue with my computer. The problem is that my computer shuts off completely on its own. After this happens, I can restart it immediately with no problems. This mostly happens while i'm flying, but if I have the monitor turned off, the computer will not turn off. I have no clue what could be causing this. I have ran a virus scan using Kaspersky Internet Security 2011 but it has not found one thing. My specs will be below and if anyone knows ANYTHING about this or a possible solution, then please tell me..

Specs:
Simulator: FS2004
HP Pavillion Elite HPE-500
HP w2338h
Intel i7 CPU 920 @ 2.67 GHz Quad Core (8 Threads)
12.0 GB RAM
750GB Hard Drive
1 TB External Hard Drive
ATI Radeon HD 4650 (Dedicated Video Memory: 1024MB)(Total Available Graphics Memory: 4091MB)
Windows 7 64 Bit

Need any more specs? Let me know.

Thanks,
Justin Lawrence

Justin Lawrence

Captain, A320

DVA9677
Captain, B737-800
OLP

Joined on April 11 2011
50 State Club
Online Double Century Club
Quincentenary Club

"American 1482, your APU is leaking baggage."
Kissimmee, FL USA

543 legs, 735.9 hours
247 legs, 299.2 hours online
538 legs, 725.6 hours ACARS
2 legs, 2.8 hours event

Posted onPost created on May 24 2011 14:04 ET by John Anderson

Overheating, maybe?

John Anderson (DVA9677)

Posted onPost created on May 24 2011 14:06 ET by Justin Lawrence

John Anderson wrote:

Overheating, maybe?

What I was thinking.. Not sure how to find out if that is FOR SURE the problem though. I have SpeedFan and CoreTemp, but the highest they will get is 65C. Is that too hot?

Justin Lawrence

Captain, A320

Posted onPost created on May 24 2011 14:09 ET by John Anderson

That doesn;t sound extremely hot.
Check your BIOS settings to see if you have Overheat protection, and at what temp it will shut itself down.

John Anderson (DVA9677)

Posted onPost created on May 24 2011 14:10 ET by Justin Lawrence

John Anderson wrote:

That doesn;t sound extremely hot.
Check your BIOS settings to see if you have Overheat protection, and at what temp it will shut itself down.

How do I check my BIOS?

Justin Lawrence

Captain, A320

Posted onPost created on May 24 2011 14:12 ET by John Anderson

When you boot your computer, look for it to tell you what key to press to take you to setup.
Research your BIOS settings before you do this though. Make sure your prepared for a sea of confusing settings, and how to make it to the settings you want to see.

John Anderson (DVA9677)

DVA3196
Senior Captain, MD-11
OLP, COMM

Joined on June 03 2006
Online Double Century Club
50 State Club
Six Century Club

"pitchpowertrim.com"
Anderson, MO

619 legs, 1,093.4 hours
292 legs, 503.1 hours online
580 legs, 1,026.5 hours ACARS
89 legs, 191.0 hours event
236 legs dispatched, 110.1 hours

Posted onPost created on May 24 2011 14:24 ET by Michael Brown

Open your computer case and blow it out using compressed air

Michael Brown (DVA3196)

Posted onPost created on May 24 2011 14:25 ET by John Anderson

Michael has a very good point. That should be done as well.

John Anderson (DVA9677)

Posted onPost created on May 24 2011 14:28 ET by Justin Lawrence

Michael Brown wrote:

Open your computer case and blow it out using compressed air

I tried that with a blow dryer facepalm

Making my mom go out and buy me a can.. lol judge

Justin Lawrence

Captain, A320

Posted onPost created on May 24 2011 14:33 ET by Michael Brown

LOL .....

Get all the dust out of the case...especially around the CPU. ...also, blow out the power supply fan and video card while your at it! ...these areas tend to attract a lot of dust. Depending on how dusty it is at your house this is something that needs to be done every few months. When you are finished leave the case off and power up the computer. Make sure the CPU fan turns on and stays on.....during the boot process you may see the fan turn on, then off, then back on and stay on...this is normal.

Michael Brown (DVA3196)

DVA9589
First Officer, A320

Joined on March 14 2011
50 State Club
US Coastal Club
Commuter Conquest
Millennium Club
US Mountaineer Club
Globetrotter
DVA Ten-Year Anniversary
Everett 500 Club

Stuart, IA USA

1,495 legs, 2,393.1 hours
45 legs, 90.3 hours online
1,480 legs, 2,370.6 hours ACARS
4 legs, 8.4 hours event

Posted onPost created on May 24 2011 17:26 ET by Randy Donnelly

PSU hinting of demise.

Randy Donnelly

First Officer, A320

Posted onPost created on May 24 2011 17:30 ET by Justin Lawrence

Randy Donnelly wrote:

PSU hinting of demise.

If it is the PSU, is there a good replacement out there? What would you guys recommend?

Justin Lawrence

Captain, A320

DVA7577
First Officer, B777-200
OLP

Joined on July 18 2009
50 State Club
Triple Century Club
Everett 250 Club
DVA Fifteen-Year Anniversary

Buffalo, NY USA

334 legs, 637.3 hours
29 legs, 47.8 hours online
332 legs, 629.7 hours ACARS
5 legs, 9.4 hours event

Posted onPost created on May 24 2011 18:38 ET by Jesse Kovacs

Randy Donnelly wrote:

PSU hinting of demise.

+ 1 - know all too well about that.

Jesse Kovacs

First Officer, B777-200

Posted onPost created on May 24 2011 18:44 ET by Jesse Kovacs

Justin Lawrence wrote:

If it is the PSU, is there a good replacement out there? What would you guys recommend?

I got this baby here: http://www.newegg.com/Product/Product.aspx?Item=N82E16817153106&cm_re=W0319RU-_-17-153-106-_-Product

The cool thing about it is, it's modular. You can add/remove cables as needed. I made my decision on this one by figuring what I needed, then narrowing it down by customer reviews. Just make sure you check the dimensions, to see if it will fit in your case. It's kinda tight in mine (depth wise).

Jesse Kovacs

First Officer, B777-200

Posted onPost created on May 24 2011 19:13 ET by Justin Lawrence

So by the sounds of what's going on, theres no virus, and you know what the temperatures are, would you guys say that it is for sure a PSU problem before I go and spend $130?

Justin Lawrence

Captain, A320

Posted onPost created on May 25 2011 21:12 ET by Justin Lawrence

Arghh!! It just happened again!!!! I would really like to know what is going on. frown

Justin Lawrence

Captain, A320

Posted onPost created on May 25 2011 21:44 ET by Michael Brown

Justin Lawrence wrote:

So by the sounds of what's going on, theres no virus, and you know what the temperatures are, would you guys say that it is for sure a PSU problem before I go and spend $130?

There is no "for sure" Justin ....not with out testing the PSU, and that can't be done with our the right equipment.

Michael Brown (DVA3196)

Posted onPost created on May 25 2011 22:00 ET by Justin Lawrence

Just realized, I have a warranty on the PSU.

Justin Lawrence

Captain, A320

DVA5908
Captain, B757-200

Joined on May 10 2008
50 State Club
White Knuckles Club
Everett 250 Club
US Capital Club
Quatercentenary Club
DVA Fifteen-Year Anniversary

Honolulu, HI

460 legs, 1,174.7 hours
459 legs, 1,173.9 hours ACARS

Posted onPost created on May 26 2011 21:07 ET by Robert South

Is it turning completely off when it happens or does it restart the computer? If it is restarting the computer you could be getting blue screen errors and it is set to automatically restart on the system failure. In windows 7 go to the start menu, then right click on "computer" and click properties. Then click on system protection, advanced tab, then under startup and recovery click settings. If the checkbox next to "automatically restart" is checked, try unchecking it and seeing what happens next time you have issue (if rather than shutting down or restarting, you get a blue screen with error information).

Robert South

Captain, B757-200

Posted onPost created on May 26 2011 21:24 ET by Justin Lawrence

Robert South wrote:

Is it turning completely off when it happens or does it restart the computer? If it is restarting the computer you could be getting blue screen errors and it is set to automatically restart on the system failure. In windows 7 go to the start menu, then right click on "computer" and click properties. Then click on system protection, advanced tab, then under startup and recovery click settings. If the checkbox next to "automatically restart" is checked, try unchecking it and seeing what happens next time you have issue (if rather than shutting down or restarting, you get a blue screen with error information).

What happens is the monitor turns black and then 1/2 a second later, the computer turns off. I am able to restart it right away, but it does not restart itself. Earlier today I reinstalled FS9 and its working so far. (fingers crossed) confused

Justin Lawrence

Captain, A320

Posted onPost created on May 26 2011 21:33 ET by Justin Lawrence

JINXED IT!!!!! banghead

Justin Lawrence

Captain, A320

Posted onPost created on May 28 2011 15:55 ET by Justin Lawrence

Went through the event viewer and found "System has shutdown due to graphics card overheating." Getting compressed air and going to try to spray it out. Fingers Crossed!!

Justin Lawrence

Captain, A320

Posted onPost created on May 28 2011 16:40 ET by Justin Lawrence

Probably found the problem.. The Video Card fan seems to be dead. It wont spin. Hope to get it fixed soon.

Justin Lawrence

Captain, A320

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