Delta Virtual Airlines Water Cooler

Delta Virtual Airlines Water Cooler | PC Support | From Bad to Worse

DVA8830
Captain, B757-200

Joined on July 12 2010
50 State Club
Everett Century Club
Double Century Club
DVA Five-Year Anniversary

Mount Jackson, VA

242 legs, 463.9 hours
1 legs, 2.2 hours online
242 legs, 463.9 hours ACARS

Posted onPost created on August 30 2011 20:51 ET by Tom Preziuso

Now I can't even install FSX. I get an error code 0x80040702 Failed to load DLL: Game UX installer helper.
I have tried installing and unistalling numerous times but get the same message...at a loss right now and could sure use anyones help on this.

Tom Preziuso

Captain, B757-200

DVA9655
Senior Captain, B747-400
OLP

Joined on January 01 2011
50 State Club
Everett 500 Club
DVA Ten-Year Anniversary
Golden State Club
Two Million Mile Club
Globetrotter
Online Double Century Club
Millennium Club

"DAL9655, you are cleared for takeoff"
New York, NY

1,007 legs, 5,454.7 hours
242 legs, 882.9 hours online
807 legs, 4,513.8 hours ACARS
12 legs, 40.6 hours event
CURRENTLY LOGGED IN

Posted onPost created on August 30 2011 21:28 ET by Remy Mermelstein

i would just buy FSX again, doesnt sound like there is anything you can do

Remy Mermelstein (DVA9655)

DVA043
Senior Captain, MD-11
OLP

Joined on June 10 2001
Event Half Century Club
Online Double Century Club
50 State Club
DVA Twenty-Year Anniversary
Everett 1500 Club
Bi-Millennium Club
Four Million Mile Club

"Col. Panic"
Marietta, GA

2,314 legs, 9,320.7 hours
240 legs, 553.9 hours online
1,972 legs, 8,113.8 hours ACARS
75 legs, 196.3 hours event
2,350 legs, 9,455.6 hours total
91 legs dispatched, 66.4 hours
CURRENTLY LOGGED IN

Posted onPost created on August 30 2011 22:11 ET by Luke Kolin

I don't see how buying it again would solve anything.

Cheers!

Luke Kolin

Senior Captain, MD-11

Posted onPost created on August 30 2011 22:17 ET by Tom Preziuso

I have cleaned the registry and now I just used microsofts software licensing system reset tool package. We'll see what happens.

Tom Preziuso

Captain, B757-200

Posted onPost created on August 30 2011 22:42 ET by Tom Preziuso

Well that didnt work

Tom Preziuso

Captain, B757-200

DVA3196
Senior Captain, MD-11
OLP, COMM

Joined on June 03 2006
Online Double Century Club
50 State Club
Six Century Club

"pitchpowertrim.com"
Anderson, MO

619 legs, 1,093.4 hours
292 legs, 503.1 hours online
580 legs, 1,026.5 hours ACARS
89 legs, 191.0 hours event
236 legs dispatched, 110.1 hours

Posted onPost created on August 30 2011 22:45 ET by Michael Brown

Tom Preziuso wrote:

Now I can't even install FSX. I get an error code 0x80040702 Failed to load DLL: Game UX installer helper.
I have tried installing and unistalling numerous times but get the same message...at a loss right now and could sure use anyones help on this.

How do the discs look??? ...free of scratches? Are they clean? ....if not try a soft cloth and some windex

Michael Brown (DVA3196)

Posted onPost created on August 31 2011 08:07 ET by Tom Preziuso

I lcleaned the discs with a soft cloth and they are free from any scratches............same result.

I maybe hanging up my virtual flying if I can't ge this thing fixed. I am totally out of ideas of how to fix this one.

Tom Preziuso

Captain, B757-200

DVA9510
Captain, B777-200

Joined on February 17 2011
Century Club
DVA Ten-Year Anniversary

San Diego, CA

132 legs, 349.8 hours
12 legs, 21.9 hours online
123 legs, 330.3 hours ACARS
9 legs, 17.6 hours event

Posted onPost created on August 31 2011 09:55 ET by Dylan Klein

maybe its the pc? i would say that if you have any other pc's at home then to try to install it on them. even if you dont want to fly on that specific pc, then at least you could figure out whether its the game or pc

Posted onPost created on August 31 2011 13:01 ET by Tom Preziuso

I did some google searches and it looks like quite a few people have had this particular issue but I am not finding anydoby with any fix yet. My computer is a new build......
Motherboard: GIGABYTE GA-990FXA-UD7 AM3+ AMD 990FX SATA 6Gb/s USB 3.0 ATX AMD

CPU Processor: AMD HDT90ZFBGRBOX Phenom II 1090T Black Edition Six Core Processor - 3.20GHz, 6MB Cache, 2000MHz (4000 MT/s) FSB, Retail, Socket AM3
RAM for new motherboard: Total of 16GB, Corsair CMZ8GX3M2A1600C9 Vengeance 8GB PC12800 DDR3 RAM - 1600MHz, 4x4096MB, Non-ECC, Unbuffered
Power Supply - Corsair CMPSU-1200AX 1200-Watt Power Supply - ATX, 140mm Fan, SLI Ready, CrossFireX
Video Card - EVGA 03G-P3-1584-AR GeForce GTX 580 Superclocked Video Card - 3GB, GDDR5, PCI-Express 2.0 (x16), 2x Dual-Link DVI-I, Mini-HDMI, DirectX 11, Dual-Slot, SLI Ready, Overclocked
Cooling - Corsair CWCH70 Hydro Series H70 CPU Liquid Cooler
Matrox Graphics eXpansion Module TripleHead2Go Digital Edition - Video converter
Windows 7 - 64 Bit

Tom Preziuso

Captain, B757-200

DVA7016
Senior Captain, B767-300

Joined on February 14 2009
B757 100 Club
Everett 250 Club
Triple Century Club
DVA Five-Year Anniversary

"I5 2500K - 560GTX - 8GB Ripjaw"
Essex GB

385 legs, 1,090.6 hours
384 legs, 1,089.6 hours ACARS
1,821 legs, 4,442.9 hours total

Posted onPost created on August 31 2011 15:11 ET by Alan Barber

Tom - when you upgraded your mobo - how did you uninstall FSX? If you were installed up to SP2, it could be that your PC still thinks SP2 is installed thus it also thinks FSX is installed. I have had similar issues, though not the same error message. Try running the FSX SP2 setup and then the SP1 setup in that order and see if you are given the option to UNinstall with either. If you have acceleration you may have to hunt SP2 down of the DVD or download it separately.

Let me know what happens.

Alan Barber

Senior Captain, B767-300

Posted onPost created on August 31 2011 16:44 ET by Tom Preziuso

where would I look for the SP2. When I did the uninstall Used the disc and then I searched in program files and roaming files for any FSX folders that the uninstall did not delete

Tom Preziuso

Captain, B757-200

DVA121
Senior Captain, B767-300

Joined on July 15 2001
Bi-Millennium Club
DVA Fifteen-Year Anniversary
Globetrotter
Everett 1500 Club
Four Million Mile Club

Atlanta, GA

2,279 legs, 9,529.9 hours
22 legs, 65.6 hours online
1,619 legs, 7,367.9 hours ACARS
39 legs dispatched, 16.4 hours

Posted onPost created on August 31 2011 16:50 ET by Ralph Gonzalez

i would format and start from scratch

Ralph Gonzalez (DVA121)

Posted onPost created on August 31 2011 17:08 ET by Tom Preziuso

I located an SP1 and an SP1a on the acceleration disc

Tom Preziuso

Captain, B757-200

Posted onPost created on August 31 2011 17:23 ET by Tom Preziuso

The weird thing is after I try installing FSX, I dont get the error code "0x80040702 Failed to Load DLL: GameuxInstaller Helper" until right at the end of installing Disc 2. So when I go to the E drive where I installed FSX in, I can see all of the folders and Dll's. including the DLL that says failed to load. And if I install the FSX disc 1 in, it doesnt recognize that there is any install at all and only gives me the option on installing FSX just as if nothing were there. If I try and install the acceleration disc it tells me that I have to install FSX first. Very strange..

Tom Preziuso

Captain, B757-200

Posted onPost created on August 31 2011 17:25 ET by Tom Preziuso

I forgot, But if I want to uninstall it I can't because I only have the option of installing so I have to manually delete all of the FSX files.

Ralph, how would I format and start from scratch.

Tom Preziuso

Captain, B757-200

Posted onPost created on August 31 2011 19:54 ET by Tom Preziuso

Update.... Now I can get FSX to run and select a plane from their basic menu and actually fly it. I haven't gone further than that.....again here is the weird part. If I put Disc 1 of FSX in to try and do a repair, the only option I have to chose from is the install. It's like the disc is not recognizing FSX is installed already. if I could get FSX to bring up the activation screen to register my key, I think we might be close. But I have no idea how to force the pop up box to open so I can enter the key and activate it.

Any Ideas?????

Tom Preziuso

Captain, B757-200

Posted onPost created on September 01 2011 03:01 ET by Ralph Gonzalez

If you format you'll loose all the data saved in that disk UNLESS it's BACKEDUP

Try to delete FSX manually and go into the registry and delete all the FSX entries if you do not know how to I suggest you dont messing with the windows registry can be a really bad thing to do and might end up breaking something else

Ralph Gonzalez (DVA121)

Posted onPost created on September 01 2011 14:56 ET by Alan Barber

Tom - what did you do to get FSX to run? Also, if you think it could be a registry problem you could try downloading the FS registry fix from the free files section at Flight One and try running that.

Alan Barber

Senior Captain, B767-300

Posted onPost created on September 01 2011 16:21 ET by Tom Preziuso

Actually I think it was running on residual files from somewhere. Heres what I did so far.... I went into the registry and removed all registrys related to FSX. I also purchased PC Scan and Repair registry and ran it as well. So I think I have the computer as clean as I can possible get it. I used a microfiber cloth and made sure I have cleaned both discs 1 & 2 prior to the next instal.

So now I am ready to attempt instalingl FSX..... lets hope for the best.

Tom Preziuso

Captain, B757-200

Posted onPost created on September 01 2011 17:17 ET by Tom Preziuso

Same error message

Tom Preziuso

Captain, B757-200

Posted onPost created on September 01 2011 19:28 ET by Tom Preziuso

is anyone using X-Plane as their simulator. Does anyone have any feedback on it good or bad and is it compatible with DVA and acars and fsx add-ons or is there a better simulation platform out there. I think FSX is going to have to be abandoned.

Tom Preziuso

Captain, B757-200

DVA9589
First Officer, A320

Joined on March 14 2011
50 State Club
US Coastal Club
Commuter Conquest
Millennium Club
US Mountaineer Club
Globetrotter
DVA Ten-Year Anniversary
Everett 500 Club

Stuart, IA USA

1,495 legs, 2,393.1 hours
45 legs, 90.3 hours online
1,480 legs, 2,370.6 hours ACARS
4 legs, 8.4 hours event

Posted onPost created on September 02 2011 07:17 ET by Randy Donnelly

FSX isnt a bad program. You just have a totally messed up install. wether it was you, Windows, FSX who knows? Then there is the issue SP1, SP2, uninstall this install that etc. As mentioned earlier, at this point, you would be better off reformatting your HDD and doing a clean install. I got rid of my FSX Deluxe and bought FSX Gold. It includes all the updates including accelerator and the latest SDK/Simconnect. It installs seamlessly.

Im not a fan of reinstallations. 3yrs and I have never reinstalled FSX. Sounds like you have so many latent files hanging around

Randy Donnelly

First Officer, A320

Posted onPost created on September 02 2011 11:36 ET by Alan Barber

Randy is right 9on this one IMHO - think how long you have been trying to get FSX running so far without any joy, a reformat etc can be done in a day or so (depending how many progs you have to reinstall). Still think its an SP2 issue but without sitting in front of your PC I don't know for certain.

Alan Barber

Senior Captain, B767-300

Posted onPost created on September 02 2011 15:23 ET by Tom Preziuso

OK, made alot of progress today. Cleaned up the registry and reinstalled FSX. Installed with no problem and at the end I was able to activate product. As for Acceleration, it installed without a problem but did not give me an activation screen. Already checked the upperfilters in the registry and it says partmgr, which according to microsoft it is suppose to have in the reigstry.

Tom Preziuso

Captain, B757-200

Posted onPost created on September 03 2011 21:13 ET by Tom Preziuso

Back in Business, Had to do a complete registry clean, a defrag on my FSX drive, delete a few acceleration entries in the fsx.cfg file and both FSX and Acceleration are now successfully loaded AND both were able to activate. Boy was that a hassle, but in the end...worth it!!!!!! Thanks for everyones input. Much appreciated.

Tom Preziuso

Captain, B757-200

Posted onPost created on September 04 2011 04:58 ET by Alan Barber

Good to hear that you are back to flying Tom

Alan Barber

Senior Captain, B767-300

Posted onPost created on September 04 2011 14:34 ET by Tom Preziuso

Thanks Alan, its been way to long

Tom Preziuso

Captain, B757-200

For flight simulation purposes only. Not a commercial website. In no way are we affiliated with Delta Air Lines, its affiliates, or any other airline. All logos, images, and trademarks remain the property of their respective owners. Delta Virtual Airlines is a non-profit entity engaged in providing an avenue for flight simulation enthusiasts.