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Delta Virtual Airlines Water Cooler | PC Support | fsx unfixable problem
DVA9262
Senior Captain, B737-800

Joined on December 09 2010
Everett 250 Club
Nine Century Club

Canton, MI USA

920 legs, 1,411.7 hours
13 legs, 12.0 hours online
918 legs, 1,409.5 hours ACARS
Posted onPost created on September 22 2011 12:56 ET by Jeffrey Putz
Hello. I've been attempting to restore fsx to its previously functioning status for the past two weeks now yet have been unsuccessful. I must apologize in advance for the lengthiness of this post, but the back story and details necessitate providing a good deal of information.

Approximately two weeks ago my computer was infected with a virus which had the effect of obscuring and hiding icons as well as program files. I unwisely sought assistance from the Best Buy Geek Squad which managed to restore my system to near full functionality, with the important exception of fsx. When the computer was returned to me I tried running fsx only to find that the screen was experiencing some type of momentary lapsing for lack of a better word which would cause very brief pausing perhaps a second or less in terms of time. This pausing/lapsing occurred consistently and regardless of the complexity or intensity of the graphics being rendered at that particular time. I considered this to be a minor annoyance at first but soon discovered that I could not play the game for more then 40-60 minutes without it either crashing to Windows or freezing. Obviously the stunted visual effects and the crashing of fsx are related. Pursuant to advice I received from some of my gracious fellow DVA pilots here, I consulted Geek Squad initially, which unfortunately did not produce positive results. After attempting to address the problem myself, I entered into email correspondence with one of our resident fsx technical gurus who reviewed some of my program files and suggested a good deal of changes. Once more, none of these alterations had any effect on the unusual behavior of the game. Last night I had a friend of mine who works as an IT executive examine my system and after having done so he advised me that the issues I was experiencing were not a product of any inconsistencies with the system itself but rather were inherent to the program.

Finally in desperation, I completely removed all fsx files from my hard drive and completed a fresh install this morning. To my immeasurable dismay, I have discovered that the game is behaving in the same manner as before. I should mention also that the screen only seems to experience the strange lapses when I run fsx in tandem with ACARS, yet the game will crash or freeze regardless of whether ACARS is running. Furthermore, its not a memory issue as I have 6 gigs of RAM, Win 7, 64 bit graphics and an ATI HD 5800 card.

I love playing fsx and have really enjoyed being a part of the DVA community. For me this is a great, if sometimes distracting hobby that I would really hate to have to part with. I implore anyone out there who has a high level of technical expertise and knowledge of fsx program files to please offer whatever advice you can. My last remaining option is to take the machine back to the guys at Best Buy who's efforts apparently resulted in creating these problems in the first place and I am therefore extremely reluctant to resort to that contingency. If I can't find a viable solution to this problem it is very likely that my simming days will end. Again, I apologize for the very lengthy post and I thank you for reading.




DVA3794
Senior Captain, A320
OLP, 737-ATP

Joined on December 03 2006
50 State Club
Globetrotter
US Coastal Club
Events Quadruple Century
US Mountaineer Club
Everett Bi-Millennium Club
Tri-Millennium Club
DVA Fifteen-Year Anniversary
Three Million Mile Club
Online Thirty Century

"volando libero......."
Antarctica

3,459 legs, 8,141.9 hours
3,131 legs, 7,039.5 hours online
3,251 legs, 7,332.7 hours ACARS
478 legs, 964.8 hours event
65 legs dispatched, 72.4 hours
Posted onPost created on September 22 2011 15:24 ET by Vincenzo Musumeci
Hi Jeff
sorry to hear that, but at this point I have serious doubts that the Geek Squad got rid of the virus.
You ran Fsx for months without mayors issues (also with a .cfg far from being optimal ) and since your rig has been returned, you find out that everything wasn't the same.
I personally think that you need to wipe the whole HD and reinstall your Windows ....and in the future stay away from the Geek Squad. judge



DVA9262
Senior Captain, B737-800

Joined on December 09 2010
Everett 250 Club
Nine Century Club

Canton, MI USA

920 legs, 1,411.7 hours
13 legs, 12.0 hours online
918 legs, 1,409.5 hours ACARS
Posted onPost created on September 22 2011 16:03 ET by Jeffrey Putz
Thanks again for your helpful advice Vincenzo. I'm actually thinking it might be an issue with the graphics card as well. I have class in an hour but when I get back tonight I'm going to download a few different updates for the drivers and see which, if any has a positive impact on the issues I'm experiencing with the game. By process of elimination, I just don't think there could be much else responsible for my problem at this point. Thanks again for your continuing guidance and support sir.


DVA3794
Senior Captain, A320
OLP, 737-ATP

Joined on December 03 2006
50 State Club
Globetrotter
US Coastal Club
Events Quadruple Century
US Mountaineer Club
Everett Bi-Millennium Club
Tri-Millennium Club
DVA Fifteen-Year Anniversary
Three Million Mile Club
Online Thirty Century

"volando libero......."
Antarctica

3,459 legs, 8,141.9 hours
3,131 legs, 7,039.5 hours online
3,251 legs, 7,332.7 hours ACARS
478 legs, 964.8 hours event
65 legs dispatched, 72.4 hours
Posted onPost created on September 22 2011 16:18 ET by Vincenzo Musumeci
No prob......when you get you rig back on its feet get back to me there are a couple more things that you need to do.to make FSX very stable. wink


DVA9262
Senior Captain, B737-800

Joined on December 09 2010
Everett 250 Club
Nine Century Club

Canton, MI USA

920 legs, 1,411.7 hours
13 legs, 12.0 hours online
918 legs, 1,409.5 hours ACARS
Posted onPost created on September 22 2011 16:23 ET by Jeffrey Putz
Definately will do, just have patience as this may take quite awhile.




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