Delta Virtual Airlines Water Cooler - Really need help with fsx crash

Delta Virtual Airlines Water Cooler | PC Support | Really need help with fsx crash

DVA9262
Senior Captain, B737-800

Joined on December 09 2010
Everett 250 Club
Nine Century Club

Canton, MI USA

920 legs, 1,411.7 hours
13 legs, 12.0 hours online
918 legs, 1,409.5 hours ACARS

Posted onPost created on October 05 2011 20:13 ET by Jeffrey Putz

I want to apologize for starting yet another thread here, but after 3 very frustrating weeks, about 20 hours of time investment and 3 complete removals/reinstallations of fsx I'm still back to the same problem. Typically about 1-1.5 hours into any flight, the game will freeze, as will ACARS. I have tried adjusting the settings, reinstalling both fsx and ACARS, adding and then removing uiautomationcore.dll from the base folder, playing with and without a flight tracking system, all to no avail. I cannot even determine the nature of the problem since its not recorded in the event viewer, nor is it ever reflected in the fsuipc.log file. I originally thought it was an ACARS issue, but now, after having reinstalled yet again, it seems to happen regardless of ACARS use.

Please, I really need some help here from someone. I will provide my cell phone number via email if anyone is willing to discuss the matter. I'm using a Windows 7, 64 bit system, with 6 gigs of ram and an ATI 5800 HD video card. Again, I'm sorry about the various threads, but the problems I've been having continue to evolve (I've already had to resolve 2 other crash-inducing issues- with DVA help in the last few weeks). Any suggestions, advice or recommendations are very welcome.

Jeffrey Putz (DVA9262)

Posted onPost created on October 06 2011 23:19 ET by Jeffrey Putz

OK I need to start a blog or something to catalog the development of all my various fsx problems. I think I've resolved the general crashing issue, and have successfully completed a 12 + hour flight without incident to test that assumption. Nevertheless, now I'm having continuing problems with ACARS, specifically it freezes about 2 hours into flight in conjunction with an error box stating the Microsoft Net framework has stopped working. I will resolve this problem, eventually as I've been working on this damned game for the past 3 and a half weeks now, but it would be much easier if anyone had some suggestions. Thanks for reading.

Jeffrey Putz (DVA9262)

DVA3794
Senior Captain, A320
OLP, 737-ATP

Joined on December 03 2006
50 State Club
Globetrotter
US Coastal Club
Events Quadruple Century
US Mountaineer Club
Everett Bi-Millennium Club
Tri-Millennium Club
DVA Fifteen-Year Anniversary
Three Million Mile Club
Online Thirty Century

"volando libero......."
Antarctica

3,459 legs, 8,141.9 hours
3,131 legs, 7,039.5 hours online
3,251 legs, 7,332.7 hours ACARS
478 legs, 964.8 hours event
65 legs dispatched, 72.4 hours

Posted onPost created on October 07 2011 06:46 ET by Vincenzo Musumeci

Seems that never ends banghead

.....you have my email wink

Posted onPost created on October 07 2011 10:52 ET by Jeffrey Putz

Yeah it is an unending and terribly frustrating saga. As soon as I find a solution for one of my problems, another, wholly unrelated problem crops up. As of early this morning I discovered that some internet connectivity issues I experienced last night had prompted ACARS to shut down and somehow triggered that Net Framework error message. Now I'm back to dealing with what the event viewer has identified as a fault caused by that infernal Simconnect.dll file. I know for a fact that this particular variety of crash only occurs when using ACARS. Like I said, I solve one and another arises. Thank you very much for your continuing support sir, I am very appreciative. Of course feel free to offer any insights you may have on the current problem (Simconnect.dll). Thanks again.

Jeffrey Putz (DVA9262)

DVA10082
Captain, B777-200
OLP

Joined on August 17 2011
50 State Club
Event Half Century Club
Tin Dispatcher
DVA Ten-Year Anniversary
Globetrotter
Bi-Millennium Club
Three Million Mile Club
US Coastal Club
US Mountaineer Club
Everett Bi-Millennium Club
Online Twenty Century

"Set your compass to 'E' and get out of my airspace!"
Monroe, LA

2,441 legs, 8,101.7 hours
2,013 legs, 6,366.7 hours online
2,406 legs, 8,007.9 hours ACARS
104 legs, 243.6 hours event
366 legs dispatched, 255.4 hours

Posted onPost created on October 10 2011 13:03 ET by Josh Burr

Try this: It happened to me before, and I think this fixed it:
Go to start menu. Click My Computer. Click OS:(C). Click Progam files (X86). Click Microsoft Games. Click Microsoft Flight Simulator X. Scroll down to the bottom of the folders, and double click "Activate" hope it works

Josh Burr (DVA10082)

Posted onPost created on October 12 2011 17:30 ET by Jeffrey Putz

Josh, thank you very much for your helpful post. I never contemplated solving the problem by doing what you've recommended, so maybe it will indeed have some effect on my games issues. I'm away from my fsx computer until Thursday night, but will impliment your suggestion as soon as I get back. Thanks again for your help and I will try to remember to come back here and update you all on any progress I make.

Jeffrey Putz (DVA9262)

Posted onPost created on October 13 2011 21:38 ET by Jeffrey Putz

Josh, I've tried clicking on the "Activate.exe" icon you've referred to, but it doesn't appear to do anything, at least it doesn't initialize or run any program or open any windows. Is this consistent with what you experienced as well? Thanks again for your help man.

Jeffrey Putz (DVA9262)

Posted onPost created on October 14 2011 21:35 ET by Josh Burr

Yes, try the simulator now, and it SHOULD work....no promises.

Josh Burr (DVA10082)

DVA8574
Captain, B737-800

Joined on March 08 2010

Fitchburg, MA

89 legs, 139.3 hours
62 legs, 100.7 hours online
88 legs, 137.7 hours ACARS
1 legs, 1.3 hours event

Posted onPost created on October 18 2011 08:39 ET by David Garrison

Uhhh.. doubt that method would work.

Have you done the UIAutomationcore.dll install?

David Garrison

Captain, B737-800

DVA8138
Captain, B737-800

Joined on December 30 2009
Online Century Club
Double Century Club
50 State Club
Everett Century Club

Port St Lucie, FL USA

237 legs, 509.1 hours
110 legs, 247.2 hours online
235 legs, 504.2 hours ACARS

Posted onPost created on October 28 2011 22:28 ET by Chester Wells III

I did a complete uninstall, then reinstalled FSX into a new folder,(FSX} not the x86 folder, works great for me.

Chester Wells III

Captain, B737-800

Posted onPost created on October 28 2011 23:47 ET by Jeffrey Putz

Gentlemen, thank you one and all for your very helpful suggestions and advice. Unfortunately, I have come to realize, after much troubleshooting, consulting a plethera of experts and about a half dozen reinstallations of fsx, that my dilemma will not be remedied until I either reformat Windows or partition the hard drive. I believe that there is some lingering vestige of a virus on my system that is wreaking havoc with many of the .dll files and causing random anomalous freezes and crashes. I appreciate all of the help and I will make a point of keeping you updated on any progress that I make. Thanks again.

Jeffrey Putz (DVA9262)

Posted onPost created on October 30 2011 20:21 ET by Josh Burr

Alright...David your right...it doesn't work! lol...anyway, Jeff, its too easy...set the priority of fsx and ACARS in the Task manager to "high". also, end all other backround programs that don't have anything to do with flight sim or flight sim addons. But please note: DO NOT END "explorer.exe". Happy flying!

Josh Burr (DVA10082)

DVA6276
Captain, MD-88
OLP

Joined on August 15 2008
Double Century Club
Online Double Century Club
DVA Fifteen-Year Anniversary
B737 100 Club

Boca Raton, FL

233 legs, 768.8 hours
215 legs, 733.2 hours online
223 legs, 749.2 hours ACARS
4 legs, 7.9 hours event

Posted onPost created on October 30 2011 21:05 ET by David Zambrano

Jeff, did you ever un-check "pause on task switch" in the general tap of the options?

David Zambrano

Captain, MD-88

Posted onPost created on October 30 2011 21:12 ET by Jeffrey Putz

Thanks Josh, but unfortunately I've tried that, with no success. The prioritizing of fsx really hasn't helped me with this and I truly believe that at this point it would behoove me to just partition the drive. Unfortunately, I don't think there is any quick fix for my issues, since I've tried every known easy remedy available and have found that none works. While I'm quite certain there's some other diagnostic approach I haven't yet conceived of, I do think that partitioning the drive will save me a good deal of time and spare me more frustration as well. Besides, a friend of mine who is tech savvy will be doing all the work for me, free of charge, so it's really is an attractive option at this point. Thanks again for your input.

Jeffrey Putz (DVA9262)

Posted onPost created on October 30 2011 21:32 ET by Josh Burr

alright....good luck, and...... happy flying in blue skies captain!

Josh Burr (DVA10082)

Posted onPost created on October 30 2011 21:56 ET by Jeffrey Putz

Thanks Captain, hopefully fsx will let me get up into those skies long enough to enjoy flying them!

Jeffrey Putz (DVA9262)

DVA9228
First Officer, B767-300

Joined on November 26 2010

Waukesha, WI USA

42 legs, 70.4 hours
39 legs, 66.7 hours online
36 legs, 65.0 hours ACARS
22 legs, 43.2 hours event

Posted onPost created on November 07 2011 23:56 ET by John Bruwer

Jeff,were you able to resolve your problem.If so I can use some advice.My flight sim freezes one hour into my flight.No error message,just the blue rotating CIRCLE of DEATH. I recently upgraded my PC from Vista 32bit to Windows7 64 bit so I can utilize the 7GB memory on board.

John Bruwer

First Officer, B767-300

Posted onPost created on November 08 2011 10:58 ET by Jeffrey Putz

John, my problem persists, although seemingly to a lesser degree then it had previously. It sounds as though the issue you're experiencing isn't really consistent with my own. The "blue swirl" is typically associated with a crash that has been induced by a compatibility error and can be easily fixed by downloading this file, http://www.search-dll.com/dll-files/download/uiautomationcore.dll.html and placing it in your main fsx directory. Does your game crash occur in conjunction with or immediately subsequent to right clicking the screen, minimizing or maximizing the window, opening an in-game window (GPS) or any other action or command? If it does, then it is likely going to be redressed by placement of that file in fsx. Whenever my freeze would occur (and it still does), it would never be accompanied by the ubiquitous blue swirl of Windows 7. Consult the Windows event viewer and ascertain what, if anything, it has recorded in terms of application errors from fsx. Also, does this problem exclusively manifest in conjunction with ACARS, or does it happen regardless of ACARS use?

Jeffrey Putz (DVA9262)

DVA10284
First Officer, B767-300
OLP

Joined on October 30 2011

Philadelphia, PA USA

36 legs, 70.1 hours
35 legs, 69.4 hours online
8 legs, 13.0 hours ACARS

Posted onPost created on November 10 2011 01:28 ET by Chris Strosser

Hi Jeffrey,

You are DEFINITELY not alone with the issues you are having with FSX. FSX crashes was what led me to X-Plane, which I actually have come to prefer. I would still like to get FSX working, as it has certain aircrafts that haven't been made for XP yet.

As for details on my issue, I've experienced the "app. hang" error, "uiautomationcore.dll," and the one you have detailed. It doesn't matter whether ACARS is there or not, it crashes mid-flight and overall underperforms.

If I ever find a remedy for this, I will certainly post it. Hopefully you will have better luck than me.

-Chris

Chris Strosser

First Officer, B767-300

DVA10284
First Officer, B767-300
OLP

Joined on October 30 2011

Philadelphia, PA USA

36 legs, 70.1 hours
35 legs, 69.4 hours online
8 legs, 13.0 hours ACARS

Posted onPost created on November 10 2011 01:32 ET by Chris Strosser

Also...my configuration is similar:

* Intel i7 2600
* 8 GB DDR3 RAM
* Windows 7 SP1 (64-bit)
* XFX HD 6870

It would be really nice to get it working. I recently passed all eight of the Flight Academy exams for the Online Pilot rating, only to find out that you need MS Flight Simulator/ACARS just to do the check ride. So frustrating... well, it's beyond frustrating. I don't even want to think of the hours I've wasted on this.

Chris Strosser

First Officer, B767-300

Posted onPost created on November 10 2011 14:34 ET by Jeffrey Putz

Chris, I too feel your pain and share your frustration with fsx and the myriad of problems which seem to accompany its installation on a Windows 7 machine. As with you, I cannot begin to quantify the time I've spent attempting to redress these problems, although I would estimate it to be upwards of 50 hours. I have come to the conclusion that due to my system having contracted a virus, one of the Windows program files was irreparably altered or corrupted. It may have been a .dll file, but I cannot be certain. I'm planning to partition the drive this weekend and thereby hopefully restore fsx to full functionality. I too will commit to returning to this thread if I do manage to find a lasting and practical fix for this extremely aggravating issue.

Jeffrey Putz (DVA9262)

DVA6573
Captain, B737-800

Joined on November 02 2008
Century Club
DVA Five-Year Anniversary
Online Century Club

Greenville, SC USA

157 legs, 215.2 hours
128 legs, 175.5 hours online
119 legs, 164.9 hours ACARS
21 legs, 35.8 hours event

Posted onPost created on November 10 2011 18:39 ET by Steven Rodriquez

Honestly guys, I've been keeping up with your posts for quite a while now. I purchased a Dell machine with Windows 7 over a year ago now, upon which I installed FSX, along with probably 20 different FSX payware aircraft from many different vendors, REX, and many other enhancements, and I have never had an issue with either, of any concern anyway. I'm wondering what you guys are doing (manipulating or changing) that has caused such a problem? FSX runs beautifully on my machine, as does ACARS. Windows 7 is the most stable operating system I think I've ever used. I think I've had 1 flight that has crashed, ended prematurely, but ACARS was able to restore the flight. I believe the cause to be a graphics issue (very dense scenery around NYC), which I fixed with a the FSL_TextureFix_v1.1 file. I haven't had a crash since...it's been 7 months. A virus may be a good reason, but don't you have virus protection? I have used Microsoft Security Essentials, which is absolutely free, and have never had a virus. It just seems very strange that a very select few, you guys in particular, have been having such enormous issues with FSX. What gives?

Steven Rodriquez

Captain, B737-800

DVA10284
First Officer, B767-300
OLP

Joined on October 30 2011

Philadelphia, PA USA

36 legs, 70.1 hours
35 legs, 69.4 hours online
8 legs, 13.0 hours ACARS

Posted onPost created on November 11 2011 00:21 ET by Chris Strosser

Steven Rodriquez wrote:

Honestly guys, I've been keeping up with your posts for quite a while now. I purchased a Dell machine with Windows 7 over a year ago now, upon which I installed FSX, along with probably 20 different FSX payware aircraft from many different vendors, REX, and many other enhancements, and I have never had an issue with either, of any concern anyway. I'm wondering what you guys are doing (manipulating or changing) that has caused such a problem? FSX runs beautifully on my machine, as does ACARS. Windows 7 is the most stable operating system I think I've ever used. I think I've had 1 flight that has crashed, ended prematurely, but ACARS was able to restore the flight. I believe the cause to be a graphics issue (very dense scenery around NYC), which I fixed with a the FSL_TextureFix_v1.1 file. I haven't had a crash since...it's been 7 months. A virus may be a good reason, but don't you have virus protection? I have used Microsoft Security Essentials, which is absolutely free, and have never had a virus. It just seems very strange that a very select few, you guys in particular, have been having such enormous issues with FSX. What gives?

Hi Steven,

Thanks for your response. I don't believe this is a reflection upon the reliability of 64-bit Windows 7. I can also vouch for its stability, as I have used it since it came out in October 2009. Windows 7 is an excellent operating system, and I have no problems with any other applications.

As a programmer, I can assure you that I have the very best in terms of security. In fact, I haven't had a virus since Windows 7 was released, an amazing feat.

At the end of the day, I think this comes down to FSX. I'm curious though... can you post your complete system specs?

Thanks,
Chris

Chris Strosser

First Officer, B767-300

Posted onPost created on November 11 2011 11:51 ET by Jeffrey Putz

Steven, in my personal experience, Windows 7 has been a less than desirable operating system in terms of program compatibility and reliability. This is only accentuated, and the incidence of program faulting exacerbated whenever I run fsx. While generally speaking, fsx ran reasonably well prior to my system having been exposed to a virus, there were always inexplicable issues which arose and typically resulted in either an unrecoverable game freeze or a CTD. My brother has computer very similar to mine in terms of processing capabilities and system components and much like myself has been a loyal devotee to fsx for some time now. Yet, unlike me, and exclusively due to the fact that he runs a Vista OS, he never experiences any problems while playing fsx. Obviously, my situation has deteriorated substantially since the infective presence of a virus, which I believe has corrupted or altered certain .dll program files, thereby severely compromising the stability of fsx, especially when used in conjunction with an ancillary, online tracking program. As soon as he can partition my drive, I will be instructing my tech-savvy friend to install XP instead of the perennially glitchy Windows 7. Good riddens as far as I'm concerned.

Jeffrey Putz (DVA9262)

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