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Delta Virtual Airlines Water Cooler | PC Support | PMDG MD11 Installation
DVA10698
Chief Pilot, B717-200
OLP, 737-ATP
DISPATCHER

Joined on April 25 2012
50 State Club
Globetrotter
US Mountaineer Club
US Coastal Club
DVA Ten-Year Anniversary
Everett Millennium Club
Events Century Club
Flying Colonel
Online Fifteen Century

"Life is simple, eat, sleep, fly, sim....."
Miami, FL

1,689 legs, 2,316.0 hours
1,628 legs, 2,211.0 hours online
1,689 legs, 2,316.0 hours ACARS
104 legs, 165.6 hours event
75 legs dispatched, 191.3 hours
Posted onPost created on June 02 2012 20:05 ET by Jay Marin
If anyone out there had this situation and can help, if not, I already submitted ticket with PMDG but as previous bad experience I rather see if someone here had the same problem.

Bought it today. D/L but when try to install you see the installer window for 1.5 seconds and then is gone. Waited for more than 15 minutes and nothing. You can see the installer in the task manager with CPU resources of 12-14 but nada.

Stopped all unesesared programs including virus software. Rebooted system, ran as administrator and nothing.

Windows-7/64. Have PMDG 737/747 with no issues, also LVL-D and other add-ons with no issue. If anyone had the same situation and have the solutions that would be great, if not, I'll be waiting for the response from PMDG, hope they respond this time. smile



DVA3196
Senior Captain, MD-11
OLP, COMM

Joined on June 03 2006
Online Double Century Club
50 State Club
Six Century Club

"pitchpowertrim.com"
Anderson, MO

619 legs, 1,093.4 hours
292 legs, 503.1 hours online
580 legs, 1,026.5 hours ACARS
89 legs, 191.0 hours event
236 legs dispatched, 110.1 hours
Posted onPost created on June 02 2012 20:32 ET by Michael Brown
Delete the installer, re-download it, and try again

Also, make sure your system is up to date on everything ...run windows update



DVA10698
Chief Pilot, B717-200
OLP, 737-ATP
DISPATCHER

Joined on April 25 2012
50 State Club
Globetrotter
US Mountaineer Club
US Coastal Club
DVA Ten-Year Anniversary
Everett Millennium Club
Events Century Club
Flying Colonel
Online Fifteen Century

"Life is simple, eat, sleep, fly, sim....."
Miami, FL

1,689 legs, 2,316.0 hours
1,628 legs, 2,211.0 hours online
1,689 legs, 2,316.0 hours ACARS
104 legs, 165.6 hours event
75 legs dispatched, 191.3 hours
Posted onPost created on June 03 2012 09:39 ET by Jay Marin
Did remove the installer, re-downloaded, nothing yet. However, will do the updates on windows when I return home. Txs for the tip, hopefuly that will work, if not, will try other few things. wink


DVA5661
Senior Captain, B737-800
OLP, COMM

Joined on March 07 2008
50 State Club
Online Triple Century Club
Flying Colonel
Everett Millennium Club
Globetrotter
DVA Five-Year Anniversary
Two Million Mile Club

"737 or MD-11, how far you wanna go?"
Melbourne, FL USA

1,928 legs, 4,823.7 hours
304 legs, 639.9 hours online
1,880 legs, 4,735.4 hours ACARS
19 legs, 40.9 hours event
Posted onPost created on June 03 2012 11:59 ET by Vic DeSantis
Jay - you may have done this already and if so, I apologize but my experience with all installers (and having good success with them with W7)...after you download the installer, please ensure you click on the "properties" of the installer filer and click "unblock." Also, if you can run as "administrator," even if you have UAC turned off, that may help. The only time I have ever had an install issue is when I failed to "unblock" the downloaded file and I was able to fix the dilemma in about three seconds by doing so.

Vic



DVA10698
Chief Pilot, B717-200
OLP, 737-ATP
DISPATCHER

Joined on April 25 2012
50 State Club
Globetrotter
US Mountaineer Club
US Coastal Club
DVA Ten-Year Anniversary
Everett Millennium Club
Events Century Club
Flying Colonel
Online Fifteen Century

"Life is simple, eat, sleep, fly, sim....."
Miami, FL

1,689 legs, 2,316.0 hours
1,628 legs, 2,211.0 hours online
1,689 legs, 2,316.0 hours ACARS
104 legs, 165.6 hours event
75 legs dispatched, 191.3 hours
Posted onPost created on June 03 2012 15:23 ET by Jay Marin
Did the updtes and still nothing. Unloaded all program not needed in background. PMDG did reply so I guess we will be working to see what's going on. Hope I don't have to do a clean install as I have FSX perfect for my needs with all add ons and sceneries and settings, if that's the case, then I guess I just wasted $$$ and will leave it there till Im ready to spent a day doing clean install. Txs for the tips guys. Also Vic, I made a mistake, this computer is running Vista 64 not W7. But I went to the other computer with W7 64 and couldn't see that "unblock" feature on the file, where is it? Inside the zip, the .exe properites? I looked everywere and couldn't find it. wink Peace !




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