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Delta Virtual Airlines Water Cooler | PC Support | Hard drive on brand new computer failed... ughh
DVA10754
First Officer, MD-11
OLP

Joined on May 20 2012

Western United States

72 legs, 173.3 hours
50 legs, 113.1 hours online
68 legs, 158.7 hours ACARS
15 legs, 34.0 hours event
Posted onPost created on July 20 2012 15:48 ET by Jason Chardot
I have a brand new Dell XPS 8500 that is less than a month old. After last night's event, the HDD (on which FSX and all addons were stored) failed. Huuuuuge pain. I didn't have anything backed up because it was a brand new computer. Fortunately my SSD and operating system still works, but I am going to have to reinstall FSX, redownload all the addons that I've scoured avsim for and purchased over time. What a nightmare.

Word to the wise: Remember to back up. Frequently.

Jason Chardot

First Officer, MD-11
DVA1416
Captain, B747-400

Joined on December 06 2003
50 State Club
Globetrotter
Quad-Jet Quartermaster
Everett 500 Club
Million Mile Club
Yellow Bird Club
Millennium Club
DVA Twenty-Year Anniversary

"Keep the blue side up!"
Rotterdam, Zuid-Holland Netherlands

1,028 legs, 3,070.8 hours
43 legs, 103.4 hours online
951 legs, 2,784.2 hours ACARS
Posted onPost created on July 20 2012 15:58 ET by Luc Maaskant
What kind of failure was it? I've used the application GetDataBack NTFS on unresponsive hard disks in Windows and still recovered a lot of data.

Luc Maaskant

Captain, B747-400
DVA10754
First Officer, MD-11
OLP

Joined on May 20 2012

Western United States

72 legs, 173.3 hours
50 legs, 113.1 hours online
68 legs, 158.7 hours ACARS
15 legs, 34.0 hours event
Posted onPost created on July 20 2012 16:56 ET by Jason Chardot
Not sure, I basically can't access it from "My computer" at all. Tried running a chkdisk and it runs extremely slowly, only went through 3 percent after over half an hour, most sectors "unreadable". I think it's most likely a mechanical failure so I don't believe the data will be recoverable absent a recovery of the mechanical part(s) that has/have failed.

Jason Chardot

First Officer, MD-11
DVA10822
Captain, A330-300
OLP

Joined on June 16 2012
DVA Ten-Year Anniversary
50 State Club
Double Century Club
Online Century Club
B737 100 Club

"....request vectors to parking!"
Sorrento, FL

296 legs, 726.8 hours
148 legs, 399.6 hours online
270 legs, 654.3 hours ACARS
Posted onPost created on July 21 2012 11:19 ET by Greg Duffy
I would try and do a restore, if that doesnt work or can't do it....take it back and tell them you want another one but upgraded for your inconvenience wink

Greg Duffy

Captain, A330-300
DVA2533
Senior Captain, EMB-120
OLP, COMM

Joined on July 27 2005
50 State Club
Globetrotter
Commuter Conquest
Dorval 500 Club
US Coastal Club
Online Fifteen Century
US Mountaineer Club
DVA Fifteen-Year Anniversary
Bi-Millennium Club

Winter Springs, FL USA

2,088 legs, 2,753.6 hours
1,762 legs, 2,302.1 hours online
1,906 legs, 2,468.5 hours ACARS
29 legs, 31.6 hours event
Posted onPost created on July 22 2012 15:05 ET by Jim Warner
You also might try disconnecting the hard drive and putting it in the freezer for a couple of hours. Then reconnect the drive and boot your machine. This is a very short term fix so I would only try to move your files to another drive so you don't lose anything. Once you have the files backed up, you can install a replacement hard drive and copy these saved files back to your newly installed hard drive. Hope this works for you.

Jim Warner

Senior Captain, EMB-120
DVA9589
First Officer, A320

Joined on March 14 2011
50 State Club
US Coastal Club
Commuter Conquest
US Mountaineer Club
Globetrotter
DVA Ten-Year Anniversary
Everett 500 Club
Flying Colonel

Stuart, IA USA

1,500 legs, 2,400.7 hours
45 legs, 90.3 hours online
1,485 legs, 2,378.2 hours ACARS
4 legs, 8.4 hours event
Posted onPost created on July 23 2012 12:02 ET by Randy Donnelly
Jim Warner wrote:

You also might try disconnecting the hard drive and putting it in the freezer for a couple of hours. Then reconnect the drive and boot your machine. This is a very short term fix so I would only try to move your files to another drive so you don't lose anything. Once you have the files backed up, you can install a replacement hard drive and copy these saved files back to your newly installed hard drive. Hope this works for you.


And watch the condensation from going from hot to cold, fly all over the inside of your computer?. We're not talking about a cylinder liner for a Farmall M here!:) If you believe it is a thermal issue best just hit it with a spray of "cold Air". Or turn canned air upside down and use the propellent to cool it. If it were a thermal issue it would work fine until it had been used for a spell.

Reformatt and start over. If it wont formatt you have a HDD issue. now is better than having a whole bunch of addons installed.


Randy Donnelly

First Officer, A320
DVA9352
Captain, B777-200

Joined on January 11 2011
50 State Club
Globetrotter
Million Mile Club
Black Pearl Club
DVA Ten-Year Anniversary
Everett 500 Club
Nine Century Club

"GEAUX TIGERS!!!!!"
Taylor, AR

919 legs, 3,987.9 hours
4 legs, 9.0 hours online
919 legs, 3,987.9 hours ACARS
Posted onPost created on July 23 2012 12:20 ET by Michael Martin
Jason if this computer is still under warranty then call dell and make them send you another one. They may have to install it for you as part of the warranty but you don't want to go through this again if the HDD is defective in 4 months. Better get it replaced now while you have to re-install everything anyway.. Use the warranty like its meant to.

Michael Martin

Captain, B777-200


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