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Delta Virtual Airlines Water Cooler | PC Support | Houston, I have a problem.
DVA6295
Captain, B777-200
OLP

Joined on August 18 2008
50 State Club
Globetrotter
Everett Millennium Club
Moose Club
Kangaroo Club
Flying Colonel
DVA Fifteen-Year Anniversary
Two Million Mile Club

Mukilteo, WA

1,795 legs, 5,575.1 hours
2 legs, 3.6 hours online
1,769 legs, 5,504.3 hours ACARS
 Posted onPost created on December 30 2012 21:48 ET by Phillip Hendricks
I was 5minutes into my flight from LAS-JFK, when my screen went black, and a loud buzzing sound from my speakers. Then computer shuts down, and restarts. It goes to system repair, and I had it run all the checks it suggested. When the system rebooted? This is what popped up.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800CD134E0
BCP2: FFFFF88006A61ACC
BCP3: FFFFFFFFC000000D
BCP4: 0000000000000003
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Any assistance on this would be greatly appreciated.


DVA3196
Senior Captain, MD-11
OLP, COMM

Joined on June 03 2006
Online Double Century Club
50 State Club
Six Century Club

"pitchpowertrim.com"
Anderson, MO

619 legs, 1,093.4 hours
292 legs, 503.1 hours online
580 legs, 1,026.5 hours ACARS
89 legs, 191.0 hours event
236 legs dispatched, 110.1 hours
 Posted onPost created on December 30 2012 21:55 ET by Michael Brown
Whats the problem? ...is your computer working now? ...if so then forget about it. An occasional blue screen is nothing to be concerned about. If it happens a lot then you have a problem.


DVA11180
Captain, A320

Joined on December 12 2012
Century Club

Minneapolis, MN

143 legs, 266.3 hours
133 legs, 249.7 hours ACARS
 Posted onPost created on December 30 2012 22:07 ET by Caleb Williams
Did you recently run Windows update, update drivers, or make any hardware changes?

Caleb Williams

Captain, A320
DVA6295
Captain, B777-200
OLP

Joined on August 18 2008
50 State Club
Globetrotter
Everett Millennium Club
Moose Club
Kangaroo Club
Flying Colonel
DVA Fifteen-Year Anniversary
Two Million Mile Club

Mukilteo, WA

1,795 legs, 5,575.1 hours
2 legs, 3.6 hours online
1,769 legs, 5,504.3 hours ACARS
 Posted onPost created on December 30 2012 23:31 ET by Phillip Hendricks
I did have a Windows update lastnight.


DVA11180
Captain, A320

Joined on December 12 2012
Century Club

Minneapolis, MN

143 legs, 266.3 hours
133 legs, 249.7 hours ACARS
 Posted onPost created on December 31 2012 02:05 ET by Caleb Williams
Check and see if any drivers were updated. Hardware issueschanges have causedto most of my bluehouse screens. Other than that you may want to check in a computer forum.

Caleb Williams

Captain, A320
DVA10705
First Officer, B747-400
OLP

Joined on April 27 2012
Two Million Mile Club
Everett 500 Club
Millennium Club
DVA Ten-Year Anniversary

Kamloops, BC Canada

1,060 legs, 5,399.0 hours
87 legs, 356.0 hours online
1,059 legs, 5,397.6 hours ACARS
15 legs, 48.6 hours event
3,528 legs, 15,773.5 hours total
15 legs dispatched, 24.4 hours
 Posted onPost created on December 31 2012 03:01 ET by Bill Gardiner
I just had a black screen on the way from Perth to Brisbane. Good on the guys that make the ACARS, I recovered my flight but had to do some dippsy doodling, and it was in a PMDG MD-11. You have no excuse.


Bill Gardiner

First Officer, B747-400
DVA7016
Senior Captain, B767-300

Joined on February 14 2009
B757 100 Club
Everett 250 Club
Triple Century Club
DVA Five-Year Anniversary

"I5 2500K - 560GTX - 8GB Ripjaw"
Essex GB

385 legs, 1,090.6 hours
384 legs, 1,089.6 hours ACARS
1,821 legs, 4,442.9 hours total
 Posted onPost created on December 31 2012 03:48 ET by Alan Barber
Phillip - BC116 is a graphics driver issue. If it does not resurface again it may well be a case of why fix what isn't broke! But if it does I would get the latest drivers for your card, run a driver sweeper and then install fresh drivers.

Alan Barber

Senior Captain, B767-300
DVA10705
First Officer, B747-400
OLP

Joined on April 27 2012
Two Million Mile Club
Everett 500 Club
Millennium Club
DVA Ten-Year Anniversary

Kamloops, BC Canada

1,060 legs, 5,399.0 hours
87 legs, 356.0 hours online
1,059 legs, 5,397.6 hours ACARS
15 legs, 48.6 hours event
3,528 legs, 15,773.5 hours total
15 legs dispatched, 24.4 hours
 Posted onPost created on December 31 2012 07:10 ET by Bill Gardiner
One is nothing to worry about with Windows computers, unfortunately. If it persists let's look at more details and see what we can do.

Bill Gardiner

First Officer, B747-400
DVA10588
Captain, B737-800
OLP

Joined on February 28 2012

"You will never do well if you stop doing better."
Santos, São Paulo Brazil

19 legs, 36.5 hours
19 legs, 36.5 hours online
19 legs, 36.5 hours ACARS
1 legs, 8.1 hours event
 Posted onPost created on December 31 2012 07:47 ET by Fernando Coelho
Microsoft explanation on this error code:

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/blue-screen-bccode-116/70bda113-799b-4b9d-ae50-ca570136e7f8

This video may shed some light on your problem (Although it's an advertisement):

http://www.youtube.com/watch?v=3NxhvivI6U4

Fernando Coelho

Captain, B737-800
DVA6295
Captain, B777-200
OLP

Joined on August 18 2008
50 State Club
Globetrotter
Everett Millennium Club
Moose Club
Kangaroo Club
Flying Colonel
DVA Fifteen-Year Anniversary
Two Million Mile Club

Mukilteo, WA

1,795 legs, 5,575.1 hours
2 legs, 3.6 hours online
1,769 legs, 5,504.3 hours ACARS
 Posted onPost created on January 01 2013 20:37 ET by Phillip Hendricks
The memory test was OK. The driver's that I currently have are the most up to date. I did notice while I was poking around on the Nvidia website? It says that my graphics card supports DirectX10. According to my computer, it's running DirectX11 at this time. Could this have any affect here?


DVA7636
Senior Captain, L-1011-100
OLP

Joined on August 11 2009
50 State Club
Events Double Century Club
Burbank 250 Club
Quincentenary Club
Online Quintuple Century Club
Globetrotter
Black Pearl Club
DVA Ten-Year Anniversary

"Uses "Sparkly Eyes" Technique on ATC"
Channelview, TX USA

588 legs, 1,196.5 hours
572 legs, 1,164.8 hours online
586 legs, 1,192.9 hours ACARS
287 legs, 572.1 hours event
 Posted onPost created on February 19 2013 07:50 ET by Tracy Norris
Phillip, I had a similar issue awhile back - seems my video cards were caked with dust and overheating. Might be a good time to blow the PC dust-bunnies out wink

Tracy Norris

Senior Captain, L-1011-100
DVA10705
First Officer, B747-400
OLP

Joined on April 27 2012
Two Million Mile Club
Everett 500 Club
Millennium Club
DVA Ten-Year Anniversary

Kamloops, BC Canada

1,060 legs, 5,399.0 hours
87 legs, 356.0 hours online
1,059 legs, 5,397.6 hours ACARS
15 legs, 48.6 hours event
3,528 legs, 15,773.5 hours total
15 legs dispatched, 24.4 hours
 Posted onPost created on February 19 2013 07:56 ET by Bill Gardiner
Phillip, how is it working now? Directx11 shouldn't make a difference as it's backward compatible. Tracy has a good point, overheating could be an issue.

Bill Gardiner

First Officer, B747-400

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