Delta Virtual Airlines Water Cooler - Unable to access information under Flight Tours

Delta Virtual Airlines Water Cooler | PC Support | Unable to access information under Flight Tours

DVA12866
Captain, B757-200

Joined on October 15 2015
DVA Five-Year Anniversary
50 State Club
US Coastal Club
Globetrotter
US Mountaineer Club
Everett 250 Club
Eight Century Club

"Have a go Mate"
North Epping, New South Wales Australia

848 legs, 1,050.4 hours
2 legs, 2.6 hours online
846 legs, 1,047.9 hours ACARS
CURRENTLY LOGGED IN

Posted onPost created on January 28 2022 07:59 ET by Theo Langenberg

I would like to access the information pertaining to the recently published new Flight Tours. Unfortunately, after I have called up the list of flights I am unable to access the flight details. i.e. When I click on the flight number, similar to accessing a flight in my Log Book, nothing happens.
I tried to raise this issue under “Events” in the watercooler where I expect Flight Tours to be covered, but again, I am unable to get the little hand to appear to access my selection. There is no problem when making a selection in my Log Book.
All other headings in the watercooler are accessible. When moving the cursor down the page it changes from hand to cursor to arrow. For " Events" there's only the arrow and cursor.

Theo Langenberg (DVA12866)

DVA12617
Chief Pilot, A350-900
OLP, VFRADV
DISPATCHER
E-MAIL

Joined on April 23 2015
B757 100 Club
Eurocap Club
Millennium Club
Toulouse 500 Club
Online Triple Century Club
DVA Ten-Year Anniversary

"Go Utes!"
Herriman, UT

1,280 legs, 2,967.8 hours
391 legs, 810.3 hours online
1,261 legs, 2,925.6 hours ACARS
25 legs, 78.6 hours event
39 legs dispatched, 174.2 hours

Posted onPost created on January 28 2022 16:29 ET by Joe Burner

Theo,

I am a bit confused as to what you’re asking about? Is if finding flights for tours? You can find all the information pertaining to tours here.

Above at the top will be a link for the tours guide document which is in the document library.

https://www.deltava.org/tours.do

Joe Burner (DVA12617)

Posted onPost created on January 28 2022 17:45 ET by Theo Langenberg

Hello Joe,
I appreciate why you're confused. Something really strange is happening.
I will try to illustrate:
I had no problem finding the Tours listing, but when I put my cursor on DL2100Leg1 the cursor should change into a hand - you click on the cursor and the details come up, just like when I am in my Log Book.
This does not happen. When I glide the cursor down the page it alternates from cursor to an arrow - not cursor-hand-arrow. The hand does not appear.
The same thing happens as described in my posting re accessing Events in the watercooler. This happens nowhere else.

I feel that this is probably some strange problem with my equipment and nothing to do with the website but I had to start somewhere.

Regards,
Theo

Theo Langenberg (DVA12866)

Posted onPost created on January 28 2022 18:32 ET by Joe Burner

Theo,

So the events channel in the water cooler doesn’t have any threads yet, that might be why you’re not able to view it. I’m
Only guessing. For issues like this the best course of action is to open a help desk ticket so we can track it and figure out the cause or problem. Also if you do open a ticket please attach a screenshot so we can better understand the issue. wink

Best regards,
Joe

Joe Burner (DVA12617)

Posted onPost created on January 28 2022 19:46 ET by Theo Langenberg

If I understand correctly these flight are not "active" yet. They have not been flagged as such. If that is the case I will wait for that to happen before I get too excited.

Theo Langenberg (DVA12866)

DVA043
Senior Captain, MD-11
OLP

Joined on June 10 2001
Event Half Century Club
Online Double Century Club
50 State Club
DVA Twenty-Year Anniversary
Everett 1500 Club
Bi-Millennium Club
Four Million Mile Club

"Col. Panic"
Marietta, GA

2,306 legs, 9,290.0 hours
240 legs, 553.9 hours online
1,964 legs, 8,083.1 hours ACARS
75 legs, 196.3 hours event
2,342 legs, 9,424.9 hours total
91 legs dispatched, 66.4 hours
CURRENTLY LOGGED IN

Posted onPost created on January 28 2022 21:01 ET by Luke Kolin

Theo Langenberg wrote:

I had no problem finding the Tours listing, but when I put my cursor on DL2100Leg1 the cursor should change into a hand - you click on the cursor and the details come up, just like when I am in my Log Book.

The Tour definition does not have links on it. Where do you feel it "should" link to?

Cheers!

Luke Kolin

Senior Captain, MD-11

Posted onPost created on January 28 2022 21:10 ET by Theo Langenberg

Hello Luke,
I did not expect any "links" to anything. I expected that when I clicked on to a flight number I should see the type of information I see when I click on to a flight number in my Log Book.
According to Joe this info is not available yet. I understand that the flight has to be flagged "active" before the details are accessible. I stand to be corrected if my understanding is wrong.
Cheers!

Theo Langenberg (DVA12866)

Posted onPost created on January 28 2022 21:21 ET by Theo Langenberg

Hold it !!
I take back all my previous comments.
There is something totally strange going on. It is not a case of having to see an "active " flag.
Looking at the World Tour 2022, 27 flights are "Tour in Progress" and under Carribean Tour 41 pilots are currently engaged.
I don't get it.

Theo Langenberg (DVA12866)

Posted onPost created on January 28 2022 21:54 ET by Luke Kolin

Theo Langenberg wrote:

I did not expect any "links" to anything. I expected that when I clicked on to a flight number I should see the type of information I see when I click on to a flight number in my Log Book.

If you're expecting something to happen when you click on it, then that's a link. wink

Do you expect it to link to a flight in your logbook, if you have completed that leg?

Cheers!

Luke Kolin

Senior Captain, MD-11

Posted onPost created on January 28 2022 22:04 ET by Theo Langenberg

Thanks Luke, I have learned something new.
I don't know what to expect anymore.
As suggested by Joe I will go to the help line.

Theo Langenberg (DVA12866)

Posted onPost created on January 28 2022 23:14 ET by Luke Kolin

Theo Langenberg wrote:

I don't know what to expect anymore. As suggested by Joe I will go to the help line.

Sorry, I'm not sure what you want to get answered by a Help Desk ticket. I think your question is that you're not getting what you expected, and we need to know what you thought you would see?

Cheers!

Luke Kolin

Senior Captain, MD-11

Posted onPost created on January 28 2022 23:26 ET by Theo Langenberg

I will send you a screenshot. About 30 minutes

Theo Langenberg (DVA12866)

Posted onPost created on January 29 2022 00:07 ET by Theo Langenberg

Sorry for he delay.
I reread the instructions. No wonder I have caused confusion in certain quarters. I have misinterpreted the information and, as a consequence, have been looking for something that does not exist.
I offer my profound apologies to all who have responded. Sorry to have wasted your precious time and patience.

Theo Langenberg (DVA12866)

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